Privacy Policy & Terms of Use

Below is the necessary legalese regarding privacy and terms of service.

TERMS OF USE

Below are The Tarot Donkey’s Terms of Service, created largely in part using the template generously provided by Benebell Wen.

Refund Policy for Services. Refunds will be offered in the following circumstances:

  • If we are unable to reach an agreement on a question. This dilemma can be avoided by reading through my code of ethics before purchasing a reading.
  • If after reaching out to me for clarification or other concern you are still genuinely unsatisfied with the service I have provided. To avoid being taken advantage of, I reserve the right to refuse service in the future.

I want to ensure that you glean the most value from your experience with me, and so if you have any questions or concerns, please do not hesitate to reach out. I would be more than happy to attend to you and see what I can do to resolve any concerns you may have.

Return & Refund Policy for Goods. Returns and refunds are accepted in the following circumstances:

  • If an item arrives damaged, let me know within 5 days of receiving the item. You may return the item and you can request that I either (a) send you a replacement and refund the return shipping or (b) refund your purchase and return shipping.
  • If you decide you do not want an item, it can be returned within 14 days of having been delivered provided it is in its original condition and unopened in its original packaging. I will refund your original cost and shipping once I have received the returned item; you are responsible for return shipping. I can also offer store credit in the form of a coupon for the amount of your original purchase.

If there is an issue with a deck not related to shipping (e.g. it is missing a card or the accompanying book is mis-paged), contact the publisher first as they are usually quite helpful in replacing these items. I am more than happy to assist you with that if you wish, just let me know.

For any other extenuating circumstances, contact me and we will discuss the matter to reach a satisfactory end for you.

Payment Terms. Due to the difficulty with debt collection, all payments for reading requests must be tendered in advance. Payments are accepted through PayPal. Please note that all payment transfers are done through the third party platform Paypal, so please be familiar with the privacy policy and terms of use for these third party platforms. The Tarot Donkey is not liable for any mishandling by these third party platforms. In the event of third party mishandling, your claim will be with PayPal directly.

Service Requested is Not Time Sensitive. You understand and acknowledge that the service you have requested is not urgent and that time is not of the essence. If, however, your inquiry is urgent or time-sensitive, then separate, additional, written arrangements need to be made with The Tarot Donkey. If no such documented, written arrangements are made on timing of delivery, then you hereby assure us that your request and needs are not time-sensitive.

Disclosure of Limitations. The spirituality-based services of The Tarot Donkey should never be used in place of professional counseling. Your reading cannot offer legal, medical, business, or financial advice nor does any portion of your reading from The Tarot Donkey purport to do so. You should not rely on any such spirituality-based service to make any decision that would affect your legal, financial, or medical condition. If your inquiry involves the law, finance, or medicine, then you should seek the advice of a licensed or qualified legal, financial, or medical professional. Also, spirituality-based services by The Tarot Donkey cannot replace qualified mental health care. A tarot reading can only facilitate how you cope spiritually with a given situation.

Confidentiality. The Tarot Donkey exercises reasonable diligence in maintaining the confidentiality of your sessions and we will not voluntarily, knowingly, intentionally, or willfully disclose your identity or the contents of your sessions with us to third parties. However, if The Tarot Donkey genuinely believes disclosure is required to: (1) prevent imminent harm or risk of harm to yourself or to another, (2) meet any applicable law, regulation, legal process, or governmental request, or (3) protect or defend The Tarot Donkey against claims or threats of claims, then The Tarot Donkey reserves the right to do so to the extent reasonably necessary. Please keep in mind that no legally recognized privilege exists between a tarot professional and client the way a privilege might exist between an attorney and client, doctor and patient, husband and wife, or priest and penitent.

Fortune Telling Laws. Pursuant to applicable laws of certain jurisdictions, a person can be guilty of fortune telling, still outlawed in certain places, when for a fee or compensation, that person claims or pretends to tell fortunes, or holds him or herself out as being able, by claimed or pretended use of occult powers, to answer questions or give advice on personal matters or to exorcise, influence, or affect evil spirits or curses, unless otherwise done so explicitly for entertainment purposes only. Any and all services provided by The Tarot Donkey neither claims nor pretends to tell fortunes and neither claims nor pretends to use occult powers in ways that would run against such laws.

For Entertainment Purposes Only. In certain jurisdictions, the spirituality-based services provided by The Tarot Donkey would require a clear disclaimer that such services are for entertainment purposes only. Thus, if such a law applies to any sessions between us, then you are hereby on notice that our session is and can only be for entertainment purposes only. Nonetheless, please note that per the faith and personal spiritual practices of The Tarot Donkey, all sessions will comply strictly to the morals and codes outlined by that faith and spiritual practice. In other words, we take our moral obligation to you seriously. Irrespective of the law, we treat our spiritual connection with you with reverence, faith, and integrity.

Reservation of Right. From time to time, as would be ordinary for any business, The Tarot Donkey may modify the Terms of Service and we reserve the right to do so at our discretion accordingly. The terms your service with us will be bound by will be the terms applicable at the time your service was rendered.

Contact. If you have any questions or concerns about our Terms of Service, please contact thetarotdonkey@gmail.com.

By contacting The Tarot Donkey for a reading, you are in effect acknowledging and agreeing to the foregoing terms of service.

First Posted: May 29, 2018
Updated: June 16, 2018
Updated: August 21, 2018


PRIVACY POLICY

Before you post comments to this website or submit personal information about yourself, please read through this Terms of Use and Privacy Policy carefully. Use of this website or contact with the website’s author or proprietor constitutes your acceptance and acknowledgement of these terms.

Copyright Notice. Unless otherwise noted, all content on this website, thetarotdonkey.com, is copyrighted under United States law per the date of posting and is the property of The Tarot Donkey. All rights reserved. You are prohibited from using any of the content herein without the express written permission of The Tarot Donkey.

Warranties Disclaimer. No warranties are made with regard to the security of this website or any communications sent electronically to The Tarot Donkey.

Collected Information and Electronic Communications. When you purchase an item from The Tarot Donkey’s shop, your name, address, and email address are never used to add you to a mailing list without your permission — they are only used to deliver the service you purchased. When you sign up for a newsletter, the information you provide will only be used to deliver the newsletter. When you send an e-mail communication, post a comment on this website, or request a tarot reading from The Tarot Donkey, you’re also sending personally-identifiable contact information, such as your name, e-mail address, date of birth, credit card information, etc. Please note that as a tarot professional, The Tarot Donkey may log, record, track, or save the information you provide through the course of professional record-keeping. Your information is never sold to third parties. Again, by their nature, electronic communications are not always secure. It is your personal responsibility to be mindful of what you transmit over the Internet to The Tarot Donkey, and The Tarot Donkey is not responsible for third party abuse of what you transmit through this website or when you send electronic communications to The Tarot Donkey.

Confidentiality of Information Submitted Electronically. While The Tarot Donkey exercises reasonable efforts to maintain your confidentiality, electronic communications over the Internet are not always secure. The Tarot Donkey has no control over what third parties might do with electronically transmitted personal information. Please be mindful of that when using this website or e-mailing The Tarot Donkey. It is not The Tarot Donkey’s responsibility to guarantee or warrant the security or confidentiality of any information you transmit electronically. Any information you have shared with The Tarot Donkey through your use of this website can be shared with organizations, individuals, affiliates, or others that The Tarot Donkey genuinely believes is reasonably necessary to: (1) prevent imminent harm or risk of harm to yourself or to another, (2) meet any applicable law, regulation, legal process, or governmental request, or (3) investigate claims.

Cookies and Anonymous Identifiers. Through this website, you may receive cookies. Cookies are pieces of information that a website transfers to an individual’s hard drive for record keeping purposes. Cookies are only sent back to the website that deposited them when a visitor returns to that site. Most web browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or to indicate when a cookie is being sent. Anonymous identifiers are random strings of characters that can be used the way cookies are used, for certain platforms like mobile devices where cookie technology is not available. By using this website, you acknowledge the receipt of cookies or anonymous identifiers and waive any rights to the contrary.

Third Party Links. From time to time, this website may link to other third party websites that are not operated or controlled by The Tarot Donkey.  These websites are linked for your convenience only and are not covered under this Terms of Use and Privacy Policy.

Limitation of Liability. The Tarot Donkey is not liable to you for any special or consequential damages that result from the use of, or the inability to use, any part of this website or the goods and services that may be offered on this website, or the performance of any services by The Tarot Donkey. You indemnify and hold harmless The Tarot Donkey for any and all damages, losses, expenses, and costs, including reasonable attorneys’ fees, resulting from your use of this website or disclosure of any of your personal information to The Tarot Donkey.

This Terms of Use and Privacy Policy is subject to changes, which shall be updated to this page and noted below. By using and interacting on this website or sending electronic communications to The Tarot Donkey, you are acknowledging and agreeing to all of the terms above.

Any questions or concerns related to the terms herein should be directed to the attention of Marie Christ at thetarotdonkey@gmail.com.

Updated on: August 27, 2018
Updated on: June 16, 2018
Created On: May 29, 2018